Refund Policy

Last Updated: February 10, 2026

1. Introduction

This Refund Policy outlines the terms and conditions for refunds on premium subscriptions or features purchased through Bunny Editor. We aim to ensure fair and transparent refund practices while maintaining the sustainability of our service.

2. Eligibility for Refunds

2.1 Subscription Services

• 14-Day Refund Period: You may request a full refund within 14 days of your initial purchase of a premium subscription if you are unsatisfied with the service.
• Subsequent Billing Cycles: No automatic refunds for renewal charges. You are responsible for canceling your subscription before the renewal date.

2.2 One-Time Purchases

• Digital Assets/Templates: Refunds available within 14 days of purchase if unused.
• Custom Design Services: Refunds subject to the completion stage of your project.

3. Non-Refundable Items

The following purchases are generally non-refundable:

• After the specified refund period has expired
• If you have extensively used the premium features
• If you violated our Terms of Service
• Promotional offers specifically marked as non-refundable

4. How to Request a Refund

To request a refund, please:

1. Email [email protected] with the subject line "Refund Request"
2. Include your account email address
3. Provide your order/transaction ID
4. Explain the reason for your refund request

5. Processing Time

We aim to process all refund requests within 5-10 business days. Once approved:

• Credit/debit card refunds typically appear within 5-7 business days
• Other payment methods may vary according to the payment processor

6. Special Circumstances

We may consider refunds outside of the standard policy in cases of:

• Technical issues that significantly impair service functionality
• Accidental purchases (with immediate notification)
• Other exceptional circumstances at our discretion

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

8. Contact Information

For questions about this Refund Policy or to request a refund, please contact:

• Email: [email protected]
• Website: bunnyeditor.com